Decommissioning the N3 Sandbox server

Patients Know Best (PKB) currently provides two sandbox testing sites:

We will shortly decommission the N3 sandbox system, enabling us to streamline the release process further and offer a higher level of support to our customers. As a result, the public sandbox will be our official and only supported test environment.

All customers will therefore, need to ensure they are testing using:

Over the next few weeks, we will be contacting those customers currently using the N3 sandbox to discuss the migration process. However, any customers that wish to transition immediately can do so.  Our integrations team will provide any help and support needed to ensure this process is as smooth and straightforward as possible.  

Further information about sandbox connectivity can be found here:

In the first week of June, we will announce the exact date that the decommissioning will take place. In the meantime, the N3 sandbox will remain operational but any further maintenance other than any essential security updates will cease. 

If you have any questions or concerns about these changes, please contact the integrations help desk:

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